Questions & Answers
We want to bring you the best. Because we here at trollies value top notch quality over everything else. We regualary perform audits in our places of buisness in compliance with the IFS – International Featured Standard (Food). Additinally an external verified testing lab frequently analyses marketability of ingredients we use and the final product. Independent experts evaluate the test results and ensure carefree enjoyment.
IFS stands for International Featured Standards and is a system, that ensures quality in food consumer products. All production facilities are certified via the framework of the program since years. „IFS“ excells lawful requirements by far and offers highest product safety with the integrated HACCP system.
To get the unique bite, we only use high-grade gelantine from carefully selected pork and cowhide.To be sure only top notch qualitiy is selected, ingredients are tested regularly by independent testing labs, an are awarded since years.
Our products are suitable for vegans and vegetarians to enjoy. All the items we have marked with the vegan label of the European Vegetarian Union contain no gelatin or other animal products. Instead, we use gelling agents like starch or pectin. Vegetarian products may contain some bee wax or milk components, which we clearly differentiate from our vegan items. Our vegan and vegetarian products are marked with a symbol. Yes, we care about our customers' preferences. That's why we offer a Halal range produced with Halal-certified beef gelatin. We also ensure that our Halal products comply with Halal requirements with our raw material suppliers and that our flavors and fruit extracts contain no alcohol. You can recognize these products by the Trolli Halal logo.
Yes, we care about our customers' preferences. That's why we offer a Halal range produced with Halal-certified beef gelatin. We also ensure that our Halal products comply with Halal requirements with our raw material suppliers and that our flavors and fruit extracts contain no alcohol. You can recognize these products by the Trolli Halal logo.
No, Trolli GmbH has decided not to use AZO colorants. We value the ability for our customers to enjoy our products without worry. AZO colorants are synthetic dyes and are suspected of causing hyperactivity.
Emulsifiers are used to combine two immiscible substances, such as oil and water. The emulsifier E471 is a compound of fatty acids. At Trolli, this emulsifier has a vegetable origin.
Objectively, clearly not! We have only removed titanium dioxide from the glow worms - otherwise, the recipe remains unchanged. The decision to avoid E171 was essential, as it is no longer considered safe as a food additive based on the current safety assessment by the European Food Safety Authority (EFSA), taking into account all available scientific studies and data.
We prioritize the well-being and health of our consumers, which is why we no longer use titanium dioxide in the production of any Trolli products. Titanium dioxide is a water-insoluble and highly reflective white pigment that gives a bright and glowing appearance to our sour glow worms. After extensive research, we have been unable to find a suitable alternative that provides an equally bright and glowing appearance without significantly affecting the texture or taste. However, the removal of titanium dioxide has not affected the taste or texture of our products, as confirmed by blind taste tests. Visually, there may be a subjective difference in perception as colors have been shown to influence taste expectations. Colors create expectations for specific flavors, and if those expectations are not met, it may affect the perceived taste.
Most of our products contain lactic acid. The use of the term "milk" in the acid has a historical background. It was first isolated from sour milk in the 18th century, which is why it was named "lactic acid". Nowadays, lactic acid is mainly produced from starch or sugar and has no animal connection except for its name. Of course, we make sure that our suppliers only deliver vegan lactic acid. This approach is also a requirement for carrying the V-label.
Inflation reached a record high in Germany in 2022. A value as high as that of 70 years previously. For all Germans and of course all Trolli fans this results above all in a massive increase in their cost of living. As a medium-sized confectionery manufacturer, we are also strongly affected by the high inflation: The prices for our high-quality ingredients as well as for energy and logistics have risen enormously recently, they have even more than doubled in some cases.
Our key production facilities for the German market are located in Germany - in Bavaria and in Mecklenburg-Vorpommern to be more concrete. We are neither able to nor do we want to relocate our production facilities abroad because of the current situation. We are on the one hand taking the many jobs that those facilities offer into consideration as well as on the other hand the external suppliers and customers that are depend on the facilities as well. And for sure we do not want to jeopardize or compromise on our product quality. So we had to take actions in order to ensure we can continue operating economically as the medium-sized family business that we are. In order to continue offering our Trollis at an attractive shelf price, we were forced to reduce the contents of many of our products.
We have opted for maximum transparency: We declare the content information not only on the back of pack as before, but additionally on the front of all our bags effected by downsizing. This enables you to understand the volumes in gram per Trolli bag even faster when making your purchase decision. Furthermore we have also adapted the dimensions of our packagings to the new contents. Food retailers themselves also provide further clarity: in addition to the absolute price, each price tag also reports the price per kilo taking into consideration the change in volume per bag.
We hope with these explanations you are now able to better understand the causes and our motivation that lead to this decision and look forward to continue supplying you with our delicious Trollis!